Terms of service
Overview
Welcome to SUNORA! "We," "us," and "our" refer to SUNORA. SUNORA operates this store and website, including all related information, content, features, tools, products and services, to provide you (the customer) with a carefully crafted shopping experience (hereinafter referred to as "the Service"). SUNORA is powered by Shopify technology, which allows us to provide services to you.
The following terms and conditions, and any policies referenced in these Terms of Service (these "Terms of Service" or "Terms") describe your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.
By visiting our Service, interacting with our Service, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Service.
Section 1 - Access Rights and Accounts
By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence, and you agree to allow any of your minor dependents to use our Service on devices you own, purchase, or manage.
To use the relevant services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You declare and warrant that all information you provide in our store is accurate, complete, and up to date, and that you have all necessary rights to provide such information.
You are fully responsible for maintaining the security of your account credentials and all account activities. You may not transfer, sell, assign, or authorize your account to any other person.
Section 2 - Our Products
We have made every effort to accurately present our products and services in our online store. However, please note that due to the different types of devices you use to access the store, as well as different device settings and configurations, the actual colors or product appearance may differ from what you see on your screen.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations, nor do we guarantee that it will be exactly as described or presented in our online store.
All product descriptions may change at any time without notice. We reserve the right to discontinue any product at any time, and may limit the quantity of any product we provide to any person, geographic area, or jurisdiction on a case-by-case basis.
Section 3 - Orders
When you place an order, you are making an offer to purchase. SUNORA reserves the right to accept or reject your order at our sole discretion for any reason. Your order is only formed after SUNORA confirms acceptance of the order. We must receive and process your payment before your order is accepted. Please carefully review your order before submitting it, as SUNORA may not be able to cancel your order after it is accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email address, billing address, and/or phone number you provided when placing the order.
Your purchase transactions are limited to returns and exchanges in accordance with our Refund Policy [link].
You declare and warrant that you are making purchases for personal or household use purposes, and not for any commercial resale or export purposes.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for products or services is the price in effect at the time you place your order, and price information will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling fees, duties, or import fees.
The prices we list in our online store may differ from prices offered in physical stores or other stores operated by third parties. We may sometimes offer promotional offers for services that affect pricing, and such promotional offers are governed by separate terms and conditions independent of these Terms. If there is any conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.
You declare and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use such credit card for purchases, (iii) charges incurred in the shopping process will be honored by your credit card company, and (iv) you will pay the charges incurred in the shopping process at the listed prices, including shipping and handling fees and all applicable taxes (if any).
Section 5 - Shipping and Delivery
We are not responsible for shipping and delivery delays. All delivery times are estimates only, and we cannot guarantee them. We are not responsible for any delivery delays caused by carriers, customs processing, or events beyond our control. When we transfer products to the carrier, title and risk of loss for the products transfer to you.
Section 6 - Intellectual Property
Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as related designs, selections, and arrangements, are owned by SUNORA, its affiliated partners, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms only allow you to use the Service for non-commercial personal purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any materials related to the Service. Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting you any license or other rights to any patent, trademark, copyright, or other intellectual property of SUNORA, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. SUNORA reserves all rights not expressly granted in these Terms.
The name, logo, product and service names, designs, and slogans of SUNORA are trademarks of SUNORA or its affiliated partners or licensors. You may not use such trademarks without SUNORA's prior written permission. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Service are trademarks of their respective owners.
Section 7 - Optional Tools
As part of the Service, you may be provided with access to third-party customer tools, which we do not monitor, control, or intervene in.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any form of warranty, representation, or condition, and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Your use of optional tools provided through the website is entirely at your own risk and discretion, and you should ensure that you have read and agree to the terms under which the relevant third-party providers provide the tools.
We may also provide new features through the Service in the future (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms of Service.
Section 8 - Third-Party Links
The Service may contain materials and website hyperlinks provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We assume no responsibility for any harm or damage resulting from your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully review third-party policies and practices, and make sure you understand them before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 9 - Relationship with Shopify
[Merchant Note: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
SUNORA is powered by Shopify technology, which allows us to provide services to you. However, any sales and purchase transactions you make in our store are completed directly with SUNORA. By using the Service, you acknowledge and agree that Shopify is not responsible for any matters related to any sales between you and SUNORA, including any harm, damage, or loss caused by purchased products and services. You hereby expressly release Shopify and its affiliated partners from all claims, damages, and liabilities arising from or related to purchase transactions between you and SUNORA.
Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy (please view our Privacy Policy here [link]), and certain personal information may be subject to Shopify's Privacy Policy (please view Shopify's Privacy Policy here). By using the Service, you acknowledge that you have read these privacy policies.
Since the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the service for you. Information you submit to the Service will be transmitted and shared with Shopify, and potentially with third parties located in countries/regions outside your location, to provide the service for you. Please review our Privacy Policy [link] to learn in detail how we, Shopify, and our partners use your personal information.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you hereby grant us a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose (including commercial purposes). For example, we may exercise our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill and exercise our obligations and rights under these Terms of Service.
You also declare and warrant that: (i) you own or have all necessary rights to submit all Feedback; (ii) you have disclosed any compensation or rewards received for submitting Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to: (1) maintain confidentiality of any Feedback; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may (but are not obligated to) monitor, edit, or remove Feedback that we, in our sole discretion, determine to be illegal, offensive, threatening, defamatory, disparaging, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or other illegal, abusive, or obscene content, or contain any computer viruses or other malicious software that may affect the operation of the Service or any related website in any way. You may not use false email addresses, impersonate others, or otherwise mislead us or third parties about the source of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We are not responsible and assume no liability for any Feedback posted by you or any third party.
Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions in information on our website or Service, which may relate to product descriptions, pricing, promotions, offers, product shipping fees, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and if any information in the Service or any related website is inaccurate, we also reserve the right to change or update information or cancel orders at any time without prior notice (including after you submit your order).
Section 13 - Prohibited Uses
You may only access and use the Service for lawful purposes. You may not access or use the Service, directly or indirectly, for the following purposes: (a) illegal or malicious purposes; (b) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringing or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any materials that do not comply with these Terms; (g) transmitting or causing the transmission of any advertising or promotional materials, including any "junk mail," "chain letters," "spam," or any other similar solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or prohibits anyone from using or enjoying the Service, or that we determine may harm SUNORA, Shopify, or Service users or expose them to liability.
Additionally, you also agree not to: (a) upload or transmit viruses or any other type of malicious code, the use of which will or may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service; (c) collect or track personal information of others; (d) send spam, engage in phishing, engage in pharming, use pretexting, use web spiders, perform retrieval or scraping; or (e) interfere with or circumvent security features of the Service or any related website, other websites, or the Internet. If we determine that you have violated any provision of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.
Section 14 - Termination
We may terminate this agreement or your access to the Service (or any part of the Service) at any time at our sole discretion without notice, and you will still be responsible for all amounts due up to and including the date of termination.
The following terms continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature should continue to apply after termination.
Section 15 - Disclaimer
Information provided in or through the Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is at your own risk. We assume no responsibility or liability for all liability and obligations arising from any reliance on such materials by you or any other visitor to the Service, or anyone who may be informed of any content therein.
Except as expressly provided by SUNORA, the Service and all products provided through the Service are provided to you "as is" and "as available" without any express or implied representations, warranties, or conditions, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow disclaimers for implied or other warranties, so the above disclaimers may not apply to you.
Section 16 - Limitation of Liability
To the maximum extent permitted by law, in no event shall SUNORA, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors be liable for injury, loss, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any part of the Service or any products purchased through the Service, or any other claims related to your use of the Service or any products, including but not limited to any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or products) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.
Section 17 - Indemnification
You agree to indemnify, defend, and hold harmless SUNORA, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims or demands (including reasonable attorney fees) brought by any third party arising from or related to (1) your violation of these Terms of Service or documents referenced herein, (2) your violation of any law or infringement of third-party rights, or (3) your access to and use of the Service.
We will send you notice of any indemnifiable claim, and failure to provide timely notice will not relieve you of your indemnification obligations unless it materially prejudices you. We may control the defense and settlement of such claims (including the selection of attorneys) at your expense, but we will not settle any claim that requires you to bear non-monetary obligations without your consent (which you may not unreasonably withhold). You must cooperate in the defense of these claims, including providing relevant documents.
Section 18 - Severability
If any provision of these Terms of Service is determined to be illegal, invalid, or unenforceable, such provision shall still be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 19 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules we post on this website or related to the Service, constitute the entire agreement and understanding between you and us, and supersede any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including, without limitation, any prior versions of these Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
Section 20 - Assignment
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.
Section 21 - Changes to Terms of Service
You can review the latest version of the Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. You are responsible for regularly checking our website to see if there are any changes to the Terms of Service. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. If you continue to use or access our website or Service after we post any changes to these Terms of Service, you accept such changes.
Section 22 - Contact Information
Questions regarding these Terms of Service should be sent to us at the following email address: sunorashop@outlook.com.